Keyboard facerollers getting filtered by solo instances and the sneaking segments in Endwalker are concrete proof that filters are a good thing. Anyone that can't pass a stealth segment with a detailed tutorial you can reread before the timer starts up deserves to be gatekept and put in the retard ballpit. In From the Cold is the best solo duty in this game because the difficulty is perfectly suited to the urgency of what's happening in the story. You're supposed to feel rushed and like there's no time, and you're supposed to take damage and feel weak in order to complete the duty, because you aren't your big-dicked strong WoL for those fifteen minutes. Making it easy would go against the point of the whole segment. It's a playable slice of humble pie.
The people suggesting they go and harass the team are clinically dumb (and proving japs' superiority complex of never listening to gaijin right), but sugarcoating critique and defending the devs' honor like a "pay attention to healers" is going to destroy them isn't the way to go either, and the XIV community has loved doing this shit up until this point.
I'm laxer on the XIV community than a lot of people in this thread, but the one thing I will always fucking hate is that there's hardly ever an agreed upon middle ground of "hey, the playerbase dislikes this, change it back/rebalance it". It's either crying when anyone gives feedback that isn't filled with praise, how "you're literally giving the devs a panic attack!", or it's pure unbridled vitriol calling the devs a variety of -isms and -phobics. More people need to stand in the middle and tell them why this shit sucks, because being a yesman or foaming at the mouth doesn't make things better.