Cringe double post but I would hire anyone who has a good work ethic and personality.
At this point, I would forgo any formal amounts of education as it really is useless. Training would be useful.
Find someone who you can trust, they can be a friend, but also has that firm separation of a work boss relationship.
Every day you’re going to meet different kinds of customers. I get people from all over the world, but you never know unless you talk to them about it and chatted them up.
Having a person thats good at bringing people back is the most important.
You want these guys to come to you every single time they need something right? Not just one and done.
Knowing who to go out of the way for to keep as a customer is also very important. You sell a house with a promised fridge? No fridge on move in day? Take that fucker shopping and buy him a fridge. The amount of benefits that brings is game changing. Who is he going to recommend as they person to sell your house? YOU, because you are fucking awesome.
The other side of the coin to this, don’t bother wasting your time on certain people. There are people who will simply want to waste your time. There are people who complain unfairly, they are strong armers, cheats, thiefs, crackheads. Boomers, Iranians, for me Indian men. You can never lose your cool either that does even more damage than mistakes.