Disaster Chicago's Funeral Homes Accused of Predatory Practices - State Funded Funerals + Epidemic Violence = Thriving Industry

Fox News / Archive

CHICAGO – Predatory funeral homes have been accused of cashing in on Chicago’s relentless crime wave by taking advantage of a taxpayer-funded scheme that pays $7,500 in funeral expenses for homicide victims’ families.
Advocates have accused some funeral directors of inflating prices or charging families for services they never received.
“Every funeral home in the state knows that victims get $7,500 for a funeral and it’s their goal to charge the entire amount because it’s easy money,” Susan Johnson, executive director of Chicago Survivors, told Fox News.
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Johnson, whose organization helps people who have lost loved ones to homicide, claims some zero in on people receiving money from the Illinois Crime Victim’s Compensation fund.
The state – along with the federal government – provides eligible victims of violent crime with up to $27,000 in financial assistance for out-of-pocket expenses. The families of murder victims get $7,500 for funeral costs.
According to the National Funeral Directors Association, the average cost of a funeral for an adult is between $7,000 and $8,300. The Federal Trade Commission puts the figure slightly higher at around $10,000.

In recent months, Chicago has gained national notoriety for its soaring crime rate. Even with an additional 600 officers on the streets, 58 people were shot last weekend - seven fatally (2018 Getty Images)
The $7,500 from the Crime Victim’s Compensation fund is supposed to go toward staff salary, use of facilities, transportation, a casket as well as other memorialization costs. The price jumps if flowers, clothing or an obituary is added.
Johnson, a former pastor, says she’s seen families who have been overbilled and underserved.
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In one case, she claims a funeral home held a body hostage because the family could not come up with additional funds after being quoted one price but charged a higher amount.
“It happens all the time,” she said.
She added that even though there are laws in place to protect consumers and prevent funeral homes from cold calling families or soliciting outside the medical examiner’s office, few offenders ever face consequences.
The bad behavior is allowed in part because cash-strapped cities like Chicago lack the resources to crack down on fraudsters, giving greedy operators the green light to target grief-stricken families.

The $7,500 from the Crime Victim’s Compensation fund is supposed to go toward staff salary, use of facilities, transportation, a casket as well as other memorialization costs (pictured, a memorial for a homicide victim in June) (2018 Getty Images)
In recent months, the Windy City has gained national notoriety for its soaring crime rate. Even with an additional 600 officers on the streets, 58 people were shot last weekend - seven fatally.
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Rooting out funeral fraud, by comparison, is not something on the radar of authorities.
“It’s not a high priority,” Johnson said, adding that she’s been privately told there are simply not enough resources at the national, state or local level to go after those trying to bilk the system.
“That’s the excuse of every government agency, isn’t it?” Joshua Solcum, executive director of the Funeral Consumers Alliance, told Fox News.
Solcum, who describes his non-profit organization as the “Consumer Reports magazine of funerals,” says he too has heard horror stories of funeral homes taking advantage of people.
“(The families) have an ethical right to be angry,” he said. “It’s one of the worst ways to victimize people.”
Some funeral homes have driven up prices so high that the families couldn’t afford burial costs.
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The Illinois attorney general’s office, as well as multiple state and local leaders, declined to comment on what – if anything – it is doing to combat the problem.
The National Funeral Directors Association maintains its members are required to abide by the code of professional conduct “which is centered on an obligation to serve families in an honest and fair manner.”

The organization told Fox News that all funeral homes in the United States must adhere to the FTC’s funeral rule which “requires transparency when discussing prices with families.”
And though consumers can file complaints with the FTC, the agency tends to act only after seeing patterns of abuse, multiple sources told Fox News.
Another reason some funeral homes are not held to account is because victims’ families are often too emotionally drained to report abuses.
“They’ve had it,” Johnson said. “They have just gotten through the worst thing in their lives and they don’t want to get into a protracted fight with a funeral home.”
Johnson says grieving relatives are often asked to sign additional documents at the viewing or just before the funeral begins. Most of the time they don’t know what they are signing or are still in so much shock that they fail to comprehend what’s happening.
Items that they don’t need or services that were never rendered get tacked onto the bill.
“It’s disgusting,” she said.

In one particularly shocking case, a 45-year-old woman’s body had been partially burned. The funeral home failed to pick up her remains in time for the service. Instead, they put an empty casket in front of the church and didn’t tell the family. When the victim’s 19-year-old son demanded to see his mother’s body, the funeral director eventually produced a second casket. When it was opened, mourners were horrified that the mortician failed to dress the body as they claimed they had. The last image the son had of his murdered mother was a charred and mangled mess.
In another incident, a Chicago funeral director decided to cancel a viewing and service four hours before it began. He based his decision on faulty information that the victim was part of a gang. Johnson, who was assisting the family, says she repeatedly told the funeral director this was not the case, going so far as to get the commander of the police to call and vouch for the victim.
When Johnson kept pushing, she claims the funeral director hissed, “‘What are you, an effing lawyer?’”
“And he didn’t use the word effing,” she added.
Solcum believes that even if some people feel betrayed by the system, they should still voice their complaints.
“I would say directly to any family… please, please speak up.”

TLDR : Families of murder victims get $7,500 from the City of Chicago. Funeral homes have figured out that with the epidemic crime wave, they can cash in and get as much victim money as possible.

Now with any booming industry, you're going to get a little price gouging. Let's say for example that a no frills burial costs five thousand bucks. The victim's family shows up, they say their goodbye, and they drop his ass in the ground, the end. But the family knows that the victim was a good boy who dindu nuffin. So they believe he deserves a little better. He deserves a little softer felt in his casket, he deserves some flowers, he deserves a nice obituary printed with quality ink on thick paper. Let's say it costs the funeral home $300 to procure these things. The funeral home then turns around and tacks on an extra $2,500 to the bill. There goes every penny the family got because their loved one was out spreading the word of Christ and feeding turkeys to the homeless.

Personally I find it difficult to be mad at the price gougers chasing that murder money. That's like getting mad at a janitor for wanting overtime because people keep shitting on the floor. When you're in a city where it's not uncommon to see headlines saying that dozens of people got shot over the weekend, just remember that someone needs to take care of the bodies.
 
People in Chicago will find a way be outraged at anyone in the city, except for the ones committing all the murders and shootings
 
It's Chicago, why would anyone be surprise that the funeral homes are run by criminals as well?
 
Why the fuck does the tax payer have to foot the bill for these people?

Seriously these niggers can't even die with out my credit card.
 
My understanding is that the black community traditionally uses black run funeral homes. I wonder if this is black people being defrauded by other black people.

'Course nowadays a lot of funeral homes are corporate owned by giant holding companies and run by employees whatever the sign out front might say, so, dunno.
 
This price gouging is why I want to be cremated.
Ahh, but you are going to want a high-quality urn to store the ashes in, then there is the plot rental for the mausoleum shelf to inter them on, and-

What do you mean you just want the ashes in a coffee can so you can spread them? What kind of pauper are you?!
 
This price gouging is why I want to be cremated.

It happens with cremations, too. It's very hard to avoid it unless you opt for direct committal (cremation with no service and no-one in attendance). They pad the fuck out of everything else.
 
This sounds like a problem in a lot of funeral homes anyway, not just in Chicago. People in mourning don't make rational decisions at times, so they take advantage of it and you end up paying thousands of dollars for a fancy coffin covered in/filled with useless shit that you only see once before it gets buried six feet under. Years ago when my grandfather died, my mother made an enemy out of a mortuary for haggling and going for the cheapest wooden coffin they had since he was getting cremated anyway. And my parents never really liked him as a person (I'll just say that much, though I'm sure he appreciated Dad joking about Viking funerals while my aunt was sobbing her eyes out next to him) so why burn away that much money just to put his ashes in a small urn that's being shoved into a wall he had prepaid for anyway?

Mom also wants the last laugh in death with us having her cremated in a cardboard box, no exceptions, so I guess on a personal level there's just some bias about the practice of funeral homes. It's awful that they made a corporate business out of the dead and pretend to care for your loss while sticking their sneaky little fingers into your wallet. I don't blame the embalmers, just the people who hire them.
 
What happened to using pauper's graves? That has a zero cost, no?
 
It's like the thing with students loans and grants, only funnier.
 
Funeral home gouging has been a thing for years, aggressively upselling poor families extras and upgrades they don't need by pulling on their heartstrings, inducing guilt, and making it seem like wanting basics only is akin to burying your loved one in a cardboard box.... extra-scummy considering the "industry" is never going to want for customers......

Just go to some government surplus auction and get your FEMA plastic casket ahead of time, bid low and you may score it for like $60
 
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