Maybe it's my area but my Lowes (as a home owner I'm at more than I prefer) seems to be boomers who retired labor gigs. Incredible CS and skills.
This was my Lowes but they either all got fired or quit. Now it's all teenagers who have no fucking clue what's going on
This could describe almost any big box hardware store in the world.
Down here, the main big box hardware chain is Bunnings. The typical Bunnings is staffed by a mix of semi-retired tradies who fit
@Bassomatic's experience with Lowes, disinterested uni students who try and actively avoid customer contact similar to what
@RustyNail(her) has to deal with, and a cohort that's somewhere in the middle who usually succeed in providing good albeit rudimentary customer service.
I'm sure anyone who has gone to a B&Q in the UK or a Home Depot can report similar experiences. If you want consistently good customer service and don't have anything excessively technical to ask, a Mom and Pop hardware store is where it's at in my experience.
Anyway, my money is on Greee being rebuffed by some hottie at the Lowes' customer service desk.
My Lowe's might as well be a ghost town for as easy as it is to find someone to actually help you if you need to find something.
This is the exact opposite to my typical Bunnings experience. It's usually the old tradies who are champing at the bit to help, or the pajeets who make up an ever increasing part of that middle cohort mentioned above who lay it on super thick with the attentiveness.
Sometimes with the former I wonder if they just want a casual chat for a couple of minutes with someone who looks relatable, until the next clueless millennial comes up to them and asks how to change a valve in a kitchen tap.
