Respuestas al mensaje #523

As little or unhelpful information as possible tbh. One of my favourite emails (because logging a ticket is just too hard) back when I was on SD...

Don’t remind me. Or when they’re hesitant to give their information so you could proceed. Just immediately with, yeah, I’m having an issue with...

You can see the exact same thing on this very site in the "Technical Grievances" thread. "Please Null attachment not work."

I should've specified like, who would you rather get a call from? I love having to probe with customers when they give broad depictions of their...

This reminds me of don't ask to ask. It should be one of the first things they teach in school. When you're asking for help, provide all the...

Fetish is one way to put it. If I've learned anything about helping with computers it's people are incredibly averse to knowing how it works or...

One of my biggest problems was one of the Food and Beverage Managers wouldn't give specifics, and I would get told I was being malicious and...

I used to give lots of detail up front, but after it getting ignored and being asked for them again anyway so many times, I don't waste my time...

Name: Employee ID: Device ID: Callback number: Email: Describe the issue you have: Describe what you expect to happen: Describe what actually...