Some Manhattan residents claim they're being hit with bogus congestion pricing tolls because they live inside the congestion zone.
At times, they're billed when they pull out of their own garage, they say.
Congestion pricing cameras misclassify exits as entries, residents say
Manhattan residents who live below 60th Street expect to pay a toll when they come home, but some say they're also being charged when they leave.
According to the residents, congestion pricing cameras outside their garage sometimes misclassify exits as entries, hitting them with a toll the moment they pull out.
Manhattan Plaza resident Roslyn Seale said she leaves the garage in the morning. She should only be charged when returning to the garage, but her E-ZPass statement included five charges on five separate dates, all between 8:51 a.m. and 9:57 a.m. A sixth charge was for Aug. 17 at 1:01 p.m.
"If it's a morning charge, I know that's automatically an incorrect charge," she said.